Congratulations on your recent purchase from Robinson Lighting. We make every effort to ensure the quality and durability of all our products. As part of this ongoing commitment to customer satisfaction, we are proud to support our suppliers and their warranties.
ONE-YEAR LIMITED ROBINSON LIGHTING WARRANTY.
This One-Year Limited Warranty extends to the original user or purchaser for a period of 365 days from date of purchase. The One-Year Limited Warranty covers any defects in your purchased product occurring under normal use during the warranty period. During this One-Year Limited Warranty period, Robinson Lighting, in conjunction with our suppliers, will replace, at no charge, either the entire product or any part(s) and/or component(s) deemed to be defective related to manufacturing issues. The One-Year Limited Warranty does not apply to product deficiencies resulting from improper controls, improper storage conditions, installation procedures, malfunctions or damage not directly resulting from product defects existing at time of purchase. Broken glass found at the time of purchase will be replaced free of charge. This One-Year Limited Warranty does not include installation costs related to the product under warranty..
THREE-YEAR LIMITED (1 YEAR CONDITIONS+)
Robinson Lighting offers a Three-Year Manufacturer Limited warranty on all LED bulbs. This Three-Year Warranty extends to the original user or purchaser for a period of three years from the date of purchase. During this Three-Year Warranty period, Robinson Lighting, in conjunction with the suppliers, will work together to resolve LED bulb-related issues and suppliers will replace said bulbs with what is current LED technology. The Three-Year Limited Warranty does not apply to product deficiencies resulting from improper storage conditions, installation procedures, malfunctions or damage not directly resulting from product defects existing at the time of purchase. This Three-Year Manufacturer Limited Warranty does not include installation costs related to the LED product under warranty.
FIVE-YEAR LIMITED WARRANTY (ONE-YEAR CONDITIONS+)
Robinson Lighting also offers a Five-Year Manufacturer Limited Warranty on all LED fixtures. This Five-Year Warranty extends to the original user or purchaser for a period of five (5) Years from the date of purchase. During this Five-Year Warranty period, Robinson Lighting staff will act on your behalf with the supplier to resolve issues relating to your LED fixture technology. The Five-Year Limited Warranty does not apply to product deficiencies resulting from improper controls, improper storage conditions, installation procedures, malfunctions or damage not directly resulting from product defects existing at the time of purchase. This Five-Year Limited Warranty does not include installation costs related to the LED product under warranty.
To obtain warranty service, you must contact Robinson Lighting directly. Our friendly and knowledgeable staff will determine the nature of the problem affecting your product(s), and work with you to help resolve the issue.
Thank you for your business
Robinson Lighting® | Winnipeg, MB
