Congratulations on your recent purchase from Robinson Lighting. We make every effort to ensure the quality and durability of all our products. As part of this on-going commitment to customer satisfaction, we are proud to support our suppliers and their warranties.
1 year Limited Warranty
This 1 Year Limited Warranty extends to the original user or purchaser for a period of 365 days from the date of purchase. The 1 Year Warranty covers any defects in your purchased product occurring under normal use during the warranty period. During this 1 Year Warranty Period, Robinson Lighting, in conjunction with our suppliers, will replace, at no charge, either the entire product or any part(s) and/or component(s) deemed to be defective related to manufacturing issues. The Limited Warranty does not apply to product deficiencies resulting from improper storage conditions, installation procedures, malfunctions or damage not directly resulting from product defects existing at the time of purchase. Broken glass found at the time of purchase will be replaced free of charge. This Limited Warranty does not apply to light bulbs and does not include installation costs related to the product under warranty.
5 year LED Limited Warranty
Robinson Lighting also supports the LED warranties from its suppliers. A 5 year LED Limited Warranty extends to the original user or purchaser for a period of 5 years from the date of purchase. During this 5 Year LED Limited Warranty period, Robinson Lighting staff will act on your behalf with the supplier to resolve LED related issues and suppliers will replace or repair said fixtures or components with what is current in LED technology.
This 5 Year Limited Warranty does not include installation costs related to the LED product under warranty.
To obtain the warranty service, you must contact Robinson Lighting directly. Our friendly and knowledgeable staff will determine the nature of the problem affecting your pro-duct(s) and work with you to resolve the issue.
Please Advise that we may need to contact you via email regarding the availability of the product(s) listed in your wishlist.
Training On XOLogic Features
If you have any questions on how to use any of the available XOLogic features, use the link below.
For Any Other Questions:
Fill in the form below for any questions that fall outside the scope of our existing training videos. We will respond promptly and help in whatever
capacity that we can. If you would like to speak with us directly, you can reach us Monday through Friday from 8AM to 5PM Mountain standard time by
calling 1 (866) 684-4134.